Privacy Policy for Trunnion Industries
Last Updated: 4/4/2025
1. Introduction
Welcome to Trunnion Industries ("we," "us," or "our"). We are committed to protecting the privacy of visitors to our website, trunnionind.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, company name, job title, email address, telephone number, and mailing address, that you voluntarily give to us when you fill out a contact form, request a quote, subscribe to a newsletter, or otherwise interact with the Site.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Data from Cookies and Similar Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our [Link to Cookie Policy, if you have a separate one, otherwise detail here or in Section 6].
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Respond to your inquiries, quote requests, and support needs.
Send you newsletters, marketing, or promotional materials [if applicable, and ensure compliance with opt-in/opt-out requirements].
Improve the operation and efficiency of our Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Comply with legal and regulatory requirements.
Fulfill any other purpose for which you provide it, with your consent.
4. How We Collect Information
Directly from You: When you fill out forms on our Site.
Automatically: Through cookies, server logs, and other similar technologies when you navigate through the Site.
5. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site.
What are Cookies: Cookies are small text files stored on your device (computer, tablet, mobile phone).
How We Use Cookies: We use cookies to understand site usage, improve content and offerings, and ensure site functionality (e.g., essential cookies, analytics cookies, preference cookies).
Your Choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law (e.g., for tax or accounting purposes). We will then securely delete or anonymize your information.
9. Your Privacy Rights
Depending on your location (e.g., EEA, UK, California), you may have certain rights regarding your personal information:
Right to Access: You may have the right to request access to the personal information we hold about you.
Right to Correction: You may have the right to request correction of inaccurate personal information.
Right to Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information.
Right to Object: You may have the right to object to the processing of your personal information.
Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: If we rely on consent for processing, you have the right to withdraw that consent at any time.
Right to Opt-Out: [If applicable, e.g., for marketing communications or sale of data under CCPA - though you stated you don't sell]. You have the right to opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Site is not intended for children under the age of 18 and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we will take steps to delete that information.
11. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
12. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Contact Us
If you have questions or comments about this Privacy Policy, please contact us.